Siit AI Agents for IT Teams

Agents that execute end-to-end

Automate complete workflows across your stack—from initial request through final resolution.

How it works

Build playbooks for your service catalog

Start with templates for common IT workflows

Add conditional logic based on employee role, location, access

Execute actions across IAM, MDM, HRIS, Active Actived Directory

Deploy

AI agents resolve requests in real-time

Gather context from your internal tech stack

Execute workflows automatically

Escalate to humans when needed

Measure

Track performance across your team

Monitor AI deflection rates

Measure SLA compliance

Identify bottlenecks

72%

Routine requests automated

95%

SLA compliance

3X

Team capacity increase

Humans stay in the loop when it matters

AI agents deflect routine requests so your team can focus on complex issues that need human judgment. When escalation happens, AI Agent provides complete context.

Routine 70%
AI Agent resolves automatically

Use cases

Password resets

Software provisioning

Basic troubleshooting

Instant resolution

Complex 30%
AI Agent gathers context

Execution flow

Routes to manager for approval

Once approved, routes to IT for provisioning

Send request resolved message

Routes to human with full details

Use cases

Multi-system approval needed

Policy exceptions

Security incidents

2 min resolution

One platform for every team

Start with IT, expand to HR, Finance, and the rest of your internal ops with the same unified data and workflow engine.

Siit's IT Agent from Siit on Vimeo