# Slack

Organize, manage and automate all of your service requests in one place.

## **Submit a new request by:**
⭐️ Mentioning @Siit in a public channel  
⭐️ Writing a DM to Siit  
⭐️ Using actions in a private message or private channel

## **Add information to an existing request**
Ask a question or follow-up on an existing request by simply sending a message to the request thread that Siit created for you.

## **Stay up-to-date about your requests**
Siit will keep you up-to-date about all important changes and updates to your requests by sending messages to the thread linked to your request. You can also see the request status overview by clicking on the title of the request.

## **AI Agents**
Siit AI Agents, answer instantly based on existing knowledge base content from Notion or Confluence, directly in Slack.

### Slack Integration from Siit on Vimeo